.customer-guide-hero.hero { min-height: 0; padding-block: 48px 24px; }
.customer-guide-hero h1 { max-width: 20ch; font-size: clamp(2.25rem, 4vw, 3.6rem); }
.customer-guide-hero .lead { max-width: 64ch; }
.customer-status { padding: 18px 22px; border-left: 3px solid var(--blue); background: rgba(66, 160, 255, .07); color: var(--muted); line-height: 1.7; }
.customer-status strong { color: var(--text); }
.customer-guide-links { display: flex; flex-wrap: wrap; gap: 12px 24px; margin-block: 22px 0; }
.customer-guide-links a { padding-block: 8px; }
.customer-guide-section.section { margin-block: 42px; padding-block: 28px 0; border-top: 1px solid var(--line); scroll-margin-top: 110px; }
.customer-guide-section h2 { max-width: 32ch; margin-block: 0 18px; font-size: clamp(1.55rem, 2.6vw, 2.25rem); }
.customer-guide-section p { max-width: 80ch; margin-block: 12px; color: var(--muted); line-height: 1.7; }
.customer-guide-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 280px), 1fr)); gap: 26px; margin-top: 24px; }
.customer-guide-grid article { min-width: 0; padding-top: 16px; border-top: 1px solid var(--line); }
.customer-guide-grid h3, .customer-steps h3 { margin: 0; font-size: 1.1rem; }
.customer-guide-grid a { display: inline-block; padding-block: 6px; }
.customer-steps { counter-reset: setup; list-style: none; padding: 0; margin-block: 24px 0; }
.customer-steps li { position: relative; padding: 20px 0 20px 60px; border-top: 1px solid var(--line); }
.customer-steps li::before { counter-increment: setup; content: counter(setup, decimal-leading-zero); position: absolute; left: 0; top: 19px; color: var(--blue); font-size: 1.35rem; font-weight: 800; }
.customer-guide-page a:focus-visible { outline: 2px solid var(--blue); outline-offset: 4px; }
@media (max-width: 620px) {
  .customer-guide-hero.hero { padding-block: 30px 18px; }
  .customer-guide-section.section { margin-block: 28px; padding-top: 24px; }
  .customer-guide-section .actions { align-items: stretch; }
  .customer-guide-section .actions a { text-align: center; }
  .customer-steps li { padding-left: 44px; }
}

/* Website-002-r02: a complete, bounded composition for practical help. */
.help-page #main-content { max-width: 1160px; margin-inline: auto; }
.help-page .customer-guide-hero.hero { display: block; text-align: center; padding: 58px 0 34px; }
.help-page .customer-guide-hero .hero-copy { max-width: 860px; margin-inline: auto; }
.help-page .customer-guide-hero h1 { max-width: 23ch; margin-inline: auto; font-size: clamp(2.2rem, 4.2vw, 3.65rem); text-wrap: balance; }
.help-page .customer-guide-hero .lead { max-width: 62ch; margin-inline: auto; text-wrap: pretty; }
.help-page .customer-guide-hero .actions { justify-content: center; }
.help-page .customer-status { max-width: 80ch; margin: 8px auto 22px; padding: 0; background: none; border: 0; text-align: center; font-size: .92rem; }
.help-page .customer-guide-links { justify-content: center; gap: 10px 28px; padding: 12px 0; border-block: 1px solid var(--line); }
.help-page .help-chapter.section { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.6fr); gap: clamp(28px, 5vw, 72px); margin: 48px 0; padding: 34px 0 0; border-top: 1px solid var(--line); }
.help-page .help-heading h2 { max-width: 19ch; margin: 0 0 16px; font-size: clamp(1.55rem, 2.4vw, 2.1rem); text-wrap: balance; }
.help-page .help-heading p:not(.eyebrow) { color: var(--muted); max-width: 34ch; line-height: 1.7; }
.help-page .help-content { min-width: 0; }
.help-page .help-content > :first-child { margin-top: 0; }
.help-page .help-content > p { max-width: 68ch; }
.help-page .customer-guide-grid { gap: 26px; margin-top: 0; }
.help-page .customer-guide-grid article { padding-top: 0; border: 0; }
.help-page .customer-steps { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 24px 30px; }
.help-page .customer-steps li { padding: 42px 0 0; border: 0; min-width: 0; }
.help-page .customer-steps li::before { top: 0; font-size: 1.5rem; }
.help-page .customer-steps p { font-size: .96rem; }
.help-routes { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 28px; padding: 26px 0 8px; }
.help-routes > a { display: flex; flex-direction: column; align-items: flex-start; gap: 14px; padding: 24px 0; border-top: 2px solid var(--line-strong); text-decoration: none; }
.help-routes h2 { font-size: 1.38rem; margin: 0; text-wrap: balance; }
.help-routes p { margin: 0; color: var(--muted); line-height: 1.65; }
.help-routes .route-number { color: var(--blue); font-weight: 800; }
.help-routes .route-link { margin-top: auto; color: var(--blue); font-weight: 750; }
.help-routes a:hover { border-color: var(--blue); }
.help-page a:focus-visible { outline: 2px solid var(--blue); outline-offset: 5px; }
.contact-directory { margin: 0; }
.contact-directory > div { display: grid; grid-template-columns: minmax(0, .65fr) minmax(0, 1.2fr); gap: 22px; padding: 20px 0; border-bottom: 1px solid var(--line); }
.contact-directory > div:first-child { padding-top: 0; }
.contact-directory dt { font-weight: 750; }
.contact-directory dd { margin: 0; min-width: 0; }
.contact-directory p { margin: 0 0 8px; color: var(--muted); line-height: 1.65; }
.contact-directory a { overflow-wrap: anywhere; }
.help-page .help-footnote { font-size: .88rem; line-height: 1.65; color: #b1c3d9; margin-top: 22px; }
.help-checklist { margin: 0; padding: 0; list-style: none; display: grid; gap: 20px; }
.help-checklist li { display: grid; grid-template-columns: 125px minmax(0, 1fr); gap: 22px; }
.help-checklist span { color: var(--muted); line-height: 1.65; }
.help-boundary { margin: 40px auto 56px; padding-top: 24px; border-top: 1px solid var(--line); max-width: 76ch; text-align: center; }
.help-boundary h2 { font-size: 1.2rem; }
.help-boundary p { color: var(--muted); line-height: 1.7; }
.help-page .cancellation-feature { padding: 34px clamp(20px, 4vw, 46px); background: radial-gradient(ellipse at top, rgba(64, 151, 231, .12), transparent 80%); border-block: 1px solid var(--line-strong); text-align: center; }
.help-page .cancellation-feature h2, .help-page .cancellation-feature > p { margin-inline: auto; }
.help-page .cancellation-feature > p { max-width: 72ch; }
.help-page .cancellation-steps { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 30px; margin: 28px 0; text-align: left; }
@media (max-width: 800px) {
  .help-page .help-chapter.section { grid-template-columns: 1fr; gap: 20px; margin-block: 34px; padding-top: 28px; }
  .help-page .help-heading h2 { max-width: 28ch; }
  .help-page .help-heading p:not(.eyebrow) { max-width: 62ch; }
  .help-routes { gap: 20px; }
}
@media (max-width: 620px) {
  .help-page .customer-guide-hero.hero { padding: 34px 0 22px; }
  .help-routes, .help-page .customer-steps, .help-page .cancellation-steps { grid-template-columns: 1fr; }
  .help-routes { gap: 0; }
  .help-routes > a { padding: 22px 0; gap: 10px; }
  .contact-directory > div { grid-template-columns: 1fr; gap: 8px; }
  .help-checklist li { grid-template-columns: 1fr; gap: 5px; }
  .help-page .customer-guide-links { gap: 4px 20px; }
  .help-page .cancellation-feature { padding: 28px 0; }
  .help-page .cancellation-feature > h2 { max-width: 20ch; }
}